Support
Let’s sort it out.
Get help with a worksheet, a payment, or a refund. You do not need to sign in to contact us.
Email support@worksheetgenerator.orgThis opens your email app. If it does not open, copy the address into your email service.
Paid, but Pro is not active?
Wait a minute, refresh, and check that you are signed in with the email used at checkout. If Pro is still missing, contact us before paying again. Include your account email, payment date, and order or receipt number so we can check the payment and your access.
Request a refund or report a duplicate charge
Email your account email, order or receipt number, payment date, and the reason for your request. Refund requests are reviewed case by case. We will reply by email with the outcome or ask for any missing information. Sending a request does not automatically issue a refund or cancel your subscription.
Email a refund requestCancel future renewals
Cancel Pro from your account page. Pro remains active until the end of your paid billing period. Your saved worksheets and reading passages stay available after cancellation. If you cannot sign in or cancellation fails, email us for help.
Open your accountA worksheet failed or looks wrong
Include the worksheet link if available, your browser, the error message, and what you expected. Failed generations do not use your worksheet quota. If a completed worksheet contains a mistake, review and edit it before classroom use, and contact us if you need help.
Never send full card numbers, security codes, passwords, sign-in codes, or student personal information. Only include the details needed to explain the issue.